ISCO’s organizational structure consists of the Board of Directors and the General Manger. Operationally, ISCO has five departments: the Software Development Department, Customer Services Department, Financial and Administration Department, Quality Assurance Department, and Marketing and Public Relations Department. The Customer Service Department comprises three main divisions: one for Training and Implementation, another for Emergency Services  and the last one for Periodic maintenance. ISCO has a carefully developed and documented management system that forms the basis of its quality-oriented system. At the heart of its ISO9001:2000 Certified system are ISCO’s project management, administrative and financial, inspection and testing, and auditing systems.