The Quality Policy of Isra’ Software & Computer Company (ISCO) is founded on the following principles:

•  Design and Develop software with highest quality cost-effective methods to meet and exceed the defined needs and expectations of all ISCO clients.

•  Provide its clients, at all times, with consulting and after sales services through organized and effective methods.

•  Making promotion of the efficiency of client’s work systems by analyzing these systems then providing him with suitable solutions that can be tailored by software.

• Ensure that the quality of ISCO management standards are continuously maintained and enhanced through adopting, adapting, or inventing new methods and technologies, and through full employee involvement and commitment to excellence.

•  Ensure that ISCO staff is fully trained on the concepts and techniques of quality systems, and equipped with necessary tools to actualize the values of Total Quality Management.  This is achieved through continuing investment in the training and education of ISCO employees.

To establish and improve a culture of Total Quality Management, ISCO has developed and will continuously maintain and implement procedures for all aspects of work in accordance with fulfilling and exceeding the requirements of ISO 9001:2000 standard. The intention behind these procedures is to direct ISCO staff with regard to their required duties and to provide assurance that the work undertaken by ISCO will achieve fitness for purpose in every service, by cost effective, planned and systematic methods that assess, determine, and achieve service and software quality.

The management and staff of Isra’ Company are strongly committed to ensure compliance to ISCO Quality Policy. The policy is implemented through the company’s ISO 9001:2000 quality system and objectives, which cover the company’s operations, projects and applies to all company personnel.